**Postponements, Cancellations and Refund Request Information**

Howdy folks. There are a rash of postponements/cancellations/reschedules happening as a result of the COVID-19 pandemic. We want you to know your options. There is a full, updated list of current postponed/rescheduled shows below. We also would ask that you bear with us as our office hours are extremely limited with the stay at home order. Here’s the information you need:

If a show you purchased tickets for is canceled, we will be issuing refunds immediately. Do not throw away your tickets, especially if you bought them in person from a ticket outlet. We will need to see those as proof of purchase. If you ordered online your order will be refunded automatically.

If a show you purchased tickets for is postponed, we can not issue refunds until the show is rescheduled. We are working tirelessly with bands and promoters to make sure shows are rescheduled as soon as possible. Bands are having to postpone and re-book entire tours, which takes a whole lot of planning and finesse. We appreciate your patience as we iron out those details. If a show cannot be rescheduled in a timely manner, the show may be canceled, and we will make sure that information gets out to ticket holders as soon as possible.

If a show you purchased tickets for is rescheduled, keep your tickets!!! Your tickets are still good for the new date, and we can’t wait to see you at the show! However, if you are unable to attend the rescheduled date, refunds are available. If you ordered online and we have the tickets (which means you elected to pick them up at will call on the day of the show), simply email us at barrymoretheatre@sbcglobal.net or call us at 608-241-8864, state that you are requesting a refund, and indicate the show you bought tickets for and your order number. If you had the tickets mailed to you or purchased them in person at one of our ticket outlets, we need to get the tickets back from you in order to process a refund. You would need to email or call us at the email or phone number listed above, and arrange for them to be returned. It is possible you would be able to return them in person at the Barrymore, but we currently have extremely limited and sporadic office hours due to the stay at home order. We would prefer you mail them back to us. Our address is 2090 Atwood Avenue, Madison, WI 53704. At that point we can refund your online purchase or mail you a check if you bought them at an outlet.

If a show you purchased tickets for is a FPC Live produced show and the tickets were through Ticketmaster, you will need to get your refund from Ticketmaster. They should be in contact with you about their shows.

March 14          ZZ Ward                        Canceled

March 17          Robert Cray                  Postponed        Rescheduled for Friday, September 4th

March 20          Gaelic Storm                Rescheduled for March 6, 2021

March 21          Stephanie Miller         Rescheduled (a second time) for Saturday, November 14th

March 27          TUSK                              Rescheduled for Saturday, January 30, 2021

March 28          Steven Wright             Rescheduled (again) for Saturday, February 27th, 2021

April 3              Steeldrivers                  Rescheduled for Friday, October 2nd

April 9              Todd Snider                 Postponed        Waiting on a rescheduled date

April 11            HUMP!!                         Canceled       Replaced by live streaming events.

April 16            Justin Willman            Canceled

April 18            Tommy Emmanuel     Rescheduled (again) for Thursday, January 14th, 2021

April 25            Lady Laughs                Postponed        New 2021 date coming soon

May 3              David Bromberg          Canceled

May 8              ZOSO                              Postponed        Waiting on a rescheduled date

May 16            Let It Be                         Postponed        Waiting on a rescheduled date

May 30 – 31     Drew Lynch                 Rescheduled for March 20 and 21, 2021

September 26 Delbert McClinton      Rescheduled for April 9, 2021

October 2        Steeldrivers

November 14  Stephanie Miller

January 14 Tommy Emmanuel

January 30 Tusk

February 27 Steven Wright

**COVID-19 Statement**


It’s a real head-scratcher, folks, but don’t scratch your head!


Barrymore patrons and fans,

We take your health and safety very seriously.  We also care deeply about the health and safety of our staff and the artists that play the Barrymore. We are keeping up with the news and reports from the CDC and our Wisconsin public health officials about COVID-19 and how it may affect our business operations at this time and in the foreseeable future.

We are currently in communication with all of the acts scheduled to play the Barrymore.  Discussions regarding postponement, rescheduling, and cancellation are taking place. Until we are able to announce otherwise, please assume that all Barrymore events may continue as scheduled.  Any postponements, rescheduling of dates, or cancellations will be announced on our website and on social media. We will also be emailing everyone on our eblast list and the ticket holders of each affected show.

Our staff is dedicated to the cleanliness of the venue, and we are now taking extra steps to make sure that the theatre, bathrooms and seats are thoroughly disinfected after each show. 

Please take care of yourselves.  Remember to cover your mouth if you cough or sneeze, wash your hands with soap for 20 seconds, avoid touching your face, and above all stay home if you are not feeling well.

Thank you for your continued support!

Steve, Zach, Lucy, and Al

**SEATING CHART**


Most shows are general admission. For shows with a Gold Circle ticketing option, Gold Circle seats are considered preferred seating. Gold Circle would be the rows closest to the stage in the center sections (sections 2 and 3). Gold Circle ticket holders are granted early entry (15 minutes before general seating) and may sit anywhere they wish, but those front rows will be blocked off for them. For stand up dancing shows, there is a pit in front of the stage that is open for dancing, and people will be standing at their seats throughout the theatre. If you prefer to sit for a dancing show, we recommend sitting towards the rear of the main floor or in the balcony.

**PARKING**

Parking at the Barrymore? It’s a beautiful little piece of the world over here on the near east side of Madison. If there’s one complaint, though, it’s probably parking. You can park in the Barrymore lot for shows, but it tends to fill up fast. There is free street parking throughout the neighborhood. Make sure you’re not blocking a driveway or in a bus stop zone. Our neighbors at the United Way are kind enough to allow our patrons to park in their parking lots after 5:30PM Monday through Friday, and any time on Saturdays and Sundays. Treat those lots and this slice of heaven we call Atwood Avenue with respect, please and thank you!

**USHERS WANTED!!**

Become a volunteer usher and see shows for free! That’s right, for most shows we need dedicated, fun-loving volunteer ushers. Give us a little elbow grease and you can check out that awesome show you’ve been wanting to see. Ushers typically need to show up one hour and fifteen minutes before showtime and will be asked to work one of a number of positions: stamping hands, handing out programs, watching exits, seating patrons. At the end of the show we ask that you stay and help us tidy up, picking up cups, popcorn bags, etc. We will even provide you with free water/soft drinks and popcorn! Mmmmmm, real butter. 

Does this sound like it’s right up your alley?? Become a volunteer usher today! Here’s how:

Contact Lucie, our box office manager and volunteer coordinator at 608-241-8864. She can let you know if we have open usher positions for the show of your dreams. What are you waiting for?!?! The sooner you call to volunteer, the more likely we are to have a spot for you.

*No, you don’t have to wear that ridiculous usher outfit. Come as you are (preferably clothed).