Last Updated: September 2, 2025

BarrymoreLive.com (“we,” “our,” “us,” or “Barrymore Theatre”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website and ticketing services.

1. Information We Collect

  • Personal Information You Provide: Name, email address, billing/shipping address, phone number, and payment details when purchasing tickets or merchandise.
  • Account Information: Login credentials and preferences if you create an account.
  • Transaction Information: Ticket purchases, order history, and related communications.
  • Technical Information: IP address, browser type, device details, operating system, and usage data collected through cookies or similar tools.
  • Communications: Messages, inquiries, or feedback you provide.

2. How We Use Information

  • Process and fulfill ticket and merchandise orders.
  • Communicate with you about events, purchases, and customer service.
  • Send marketing emails and event updates (with opt-in and unsubscribe available in every message).
  • Improve website functionality, security, and performance.
  • Comply with legal obligations and prevent fraud.

3. Sharing of Information

We do not sell or rent personal information. We may share information with:

  • Service Providers: Payment processors, ticketing platforms, email marketing providers, hosting and analytics partners.
  • Event Promoters/Organizers: As required for event operations.
  • Legal Compliance: When required by law, regulation, or court order.
  • Business Transfers: In the event of a merger, sale of assets, or organizational restructuring.

4. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze traffic, and remember preferences. You can disable cookies in your browser, but some features may not work properly.

5. Data Retention

We retain information as long as necessary for the purposes described above or as required by law. Transaction records may be kept for accounting and tax obligations.

6. Security

We use industry-standard safeguards such as encryption, secure servers, and restricted access. No system is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location (for example under GDPR or CCPA), you may have rights to:

  • Access, correct, or delete your information.
  • Request limits on certain data uses.
  • Opt out of marketing communications at any time by using the “Unsubscribe” link included in every email we send through Constant Contact, or by contacting us at barrymore@barrymorelive.com.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect data from them. If we discover such information, it will be deleted.

9. Third-Party Links

BarrymoreLive.com may link to external websites. We are not responsible for the privacy practices of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

Barrymore Theatre
2090 Atwood Avenue
Madison, WI 53704
Email: barrymore@barrymorelive.com
Phone: (608) 241-8864